Delivery Information

A. Delivery will only be given to the shipping address provided by you. It is your responsibility that it is possible to ship to the address during normal working hours.

B. ships according to the delivery timelines provided. We ensure that we ship as early as possible, but for some products the timelines are longer due to availability of products.

C. does not assume any sourcing risk especially with reference to a purchase by description. is only obliged to ship from existing stock or from stock ordered from suppliers.

D. In some cases will ship from its own production.

E. In cases of force majeure, shipping duration may increase within reason. Force majeure shall include strike, exclusion, official intervention, energy or resource scarcity, shipping difficulties, business complications such as fire or water damage to machinery, lightning or any other unforeseeable business complications for which cannot be held responsible. Starting and ending point of such shipping impediments will be communicated immediately by

F. reserves the right to cancel the order through fault of customer. Payments already made will be refunded or store credit will be given depending on the scenario.

G. asks you to immediately inform the deliverer and as soon as possible about obvious transport damage. Doing so has no influence on your warranty rights, but will help to make its own claims against the supplier.

H. All delivery times mentioned are applicable after confirmation of order from us.

I. For returns policies, please check our section on return & refund policy.

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